privacy policy

introduction

Thank you for your trust in the Business Development Steps store.

When you use our services, you trust our store and hold us responsible for protecting your data. We recognize this responsibility and work seriously to protect your data and give you control over it in accordance with the terms of this policy. This privacy policy aims to help you understand what data we collect and process about you, the reasons for collecting and processing it, the limits of that, the limits of sharing it with third parties, the controls for disclosing it, and how to update and delete it.

Please read this carefully before using the store. The privacy policy contains the following sections:

First: Definitions

Second: The data we collect about you

Third: Cookies (Cookies Policy)

Fourth: Limits on the use of your data

Fifth: Managing your personal data

Sixth: Data protection

Seventh: Disclosure of your data

Eighth: Amendments

Ninth: Contact us

First: Definitions

In this policy, unless the context otherwise requires, the following terms have the meanings indicated.

“Steps” or “Development Steps” or “the store” or “we” or “we” or “our”: refers to the website https://d-steps.com/ , and the Development Steps Trading Company, in the Kingdom of Saudi Arabia,

“User”, “you” or “you” means the person who visits, uses, or registers as a member of the Store.

“Customer” refers to every person, institution or company that orders the purchase of products offered for sale through the store.

“Products” refers to the products offered for sale through the site, which include (home health care products) and other products available through the store.

“Policy” refers to this document and its terms and conditions.

“Data” refers to data that is collected about the user or that he provides to us or that is collected about the devices that he uses in connection with the store or that relate to the visit and use of the store.

Second: The data we collect about you

We may collect and process the following data about you:

(1) The data you provide to us while you register on the “Development Steps Commercial” or “d-steps” store, such as name, phone number, email, and address.

(2) The data you provide to us on the occasion of entering into the sales agreement with us, such as the address where you reside, your full name, your identification number and other data necessary for the shipping process.

(3) The data you provide to us in requests to return or exchange products and the payment data related to refunding the price of the products or paying the price difference.

(4) Data that you may provide to us during the provision of services or at any time, which includes, but is not limited to, address, bank account number, credit card number, or other data that we may request from you.

(5) Data you provide to us when you enter a contest or promotion sponsored by the Store.

(6) Data you provide to us when you report a problem in the store.

(7) The data you provide to us when a problem occurs related to the payment process for the amounts owed to you.

(8) Data you provide to us when you communicate with us or serve our customers for any reason.

(9) Data you provide to us while evaluating the services you received through our store.

(10) Data that we deem necessary to verify your identity or to ensure the validity and legality of any operations you perform through the site, including a copy of your passport, or a copy of your national ID.

Third: Cookies (Cookies Policy)

Cookies are text files that are stored on your device when you visit some web pages. These files will not harm your device. They are used as follows:

(1) Cookies are used for the purpose of providing information. For example, in the “d-steps” store, some of the cookies we use help us identify errors and fix them.

(2) Some cookies help us remember which pages and forms you view when you visit our store.

(3) Cookies are intended to improve your d-steps store experience each time you visit.

(4) There are cookies for pages published through our store that are not affiliated with us, such as the video content of YouTube.com, and you know and agree that we do not control the cookies of such sites and you must enter these sites and review the policies they follow.

(5) You can change your cookie preferences by accessing your browser settings and choosing what is appropriate for you.

Fourth: Limits on the use of your data

We are always committed to protecting your privacy, and therefore we use your personal data for the following purposes:

(1) To enable you to use our services optimally, and to always provide you with the best.

(2) To create your account or profile through which you communicate with us through the store.

(3) To process the data you provide through our services, such as ensuring that your email or phone number is active, usable, and owned by you.

(4) To enable you to place orders to purchase products online through the store, and pay for the products through our approved electronic payment methods (bank transfer, credit cards).

(5) To deliver the products to you, communicate with you to determine your place of residence, and follow up on that process until it is completed.

(6) To communicate within the limits of our return policy, process, and respond to your return request.

(7) To receive and respond to questions, complaints and inquiries from you.

(8) To receive and respond to your comments and evaluation of the service you received through our store.

(9) To process your answers to the questionnaires offered through the store and in which you participated in answering.

(10) To provide you with information about the services and products you request through our store.

(11) To provide you with information about products that we think will interest you, including our special offers.

(12) For internal business purposes such as improving our Services.

(13) to personalize the content, recommendations, and advertising that we and third parties provide to you, whether on the Services or elsewhere on the Internet.

(14) To contact you regarding government communications and, in our sole discretion, regarding changes to the Policy

Privacy, Terms of Use, or any of our other policies.

(15) To comply with regulatory and legal obligations.

(16) For the purposes disclosed at the time you provide your information, with your consent, and in accordance with this Privacy Policy.

(17) Your registration and use of the site constitutes your consent to receive promotional electronic messages about our services and products and notices about the site and its policy. If you do not wish to do so, you can stop receiving these messages through the special link “My Account” available on the site, which shows you your data, requests, address, and other information. Your own.

Fifth: Managing your personal data

You can know your personal data registered on the site and modify and update your data at any time by accessing your “My Account” page or contacting the site’s technical support.

Sixth: Protecting your data

(1) The store undertakes to retain your personal or banking data for the period required by the nature of the transaction you carry out through the store.

(2) The store undertakes not to deal with your personal data for unauthorized or permitted purposes, in exchange for or without compensation, with any other party unless this is required or authorized by us under the relevant regulations and instructions, or with the prior written consent of the user to whom the information relates.

(3) The store undertakes to maintain records that contain the user’s personal data or any records of electronic communications, which are in our custody or under our control or with our agents or employees.

(4) The store undertakes to take reasonable steps to ensure that the user’s personal data and related records are protected in a security manner appropriate to their importance.

(5) You know and agree that the Internet is not a secure medium, and that the confidentiality of your personal data cannot be completely guaranteed.

(6) We, for our part, undertake, within the limits permitted by law, not to disclose or use your confidential data in a manner that conflicts with your right to privacy.

(7) We pledge not to trade or sell your data to others.

Seventh: Disclosure of your data

(1) You grant us the right to allow our employees to handle your personal data within the scope of providing the Services.

(2) We may disclose your personal data to any member of our group; Which means our branches and institutions.

(3) We may disclose your personal data to third parties:

· In the event that we sell assets from our organization, or enter into partners with us, we disclose your data to the buyer or new partner.

· Entities that partner with us to provide services to protect against credit risks, fraud and electronic piracy.

If we are required to disclose or share your personal data in order to protect the rights, property, or safety of d-steps, our employees, or others.

(4) We may disclose your personal data to comply with legal or contractual obligations in the following circumstances:

· If we are required to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms and conditions or any other agreement.

· In the event of a judicial ruling or decision from the competent judicial authorities obligating us to do so.

· If a decision is issued by the public authorities obligating us to do so.

Eighth: Amendments

(1) We have the right to modify our privacy policy at any time, and we will publish a general notice through the store of the new amendments, and we will also update the “last updated date” at the top of this document.

(2) Your continued use of the store after updating this policy constitutes your express acceptance of these amendments and your legal acceptance of the new practices and conditions.

(3) If you do not agree to the new modifications and updates, you must immediately stop using the store.

(4) Please review the Privacy Policy from time to time for its provisions and updates.

Ninth: Steps of Development Trading Company has the right to change the shipping company, according to what suits the weight and size of the shipment.

Tenth: Website prices may differ from branch prices.

Eleven: Contact us

You can contact us at any time through:

Email address: [email protected]